Zurich launches eXchange to foster insurance collaboration


Zurich Insurance Group (Zurich) has launched Zurich eXchange, a next-generation global API marketplace to enable more efficient collaboration.

According to Zurich, the move marks the next chapter of Zurich’s digital transformation journey.

An Application Programming Interface (API) enables different systems to communicate with one another effectively, which makes them an indispensable part of any digital transformation.

Opening up and publishing its APIs helps Zurich avoid complex point-to-point integrations and allows customers, distributors and partners to connect digitally with Zurich from a single, all in one platform.

With Zurich eXchange, customers and partners can now also discover and leverage a collection of Zurich’s best APIs globally.

It currently offers 50 open APIs all in one place, where they can be employed more easily by Zurich’s customers and partners. Through these APIs, for example, Zurich said it is already enabling its commercial claims customers to seamlessly access their latest claims data and policy documents digitally at any time. Other APIs allow customers and partners to easily integrate new Zurich insurance products into their own digital channels.

Ericson Chan, group chief information and digital officer, said, “The launch of Zurich eXchange marks an important milestone: it enables partners and business to seamlessly integrate with our products and services, and it plays a key role in promoting innovation to deliver real value for our customers.”

Frank Verkerk, group chief platform officer, said, “While APIs aren’t new, Zurich eXchange demonstrates Zurich is serious about doing digital business. Our new API-led approach allows us to leverage our global footprint and expertise. By collecting our APIs in one place, they can be shared more effectively both across Zurich and with our customers and partners. At the same time, we ensure that they are easy to use, well-managed and secure.”

Earlier this year, Zurich Insurance Group set out a plan to digitalise its International Programs business by deploying technology to streamline stakeholder interactions.

Copyright © 2022 FinTech Global

Enjoying the stories?

Subscribe to our daily FinTech newsletter and get the latest industry news & research


The following investor(s) were tagged in this article.