InsurTech Novidea has partnered with the Further Group, a provider of health insurance products and service solutions, to implement its insurance management platform.
Novidea’s insurance management platform offers a data-driven, cloud-based solution that is built on Salesforce, which standardises and automates processes to improve efficiency and deliver an enhanced user experience.
Its platform has a self-service portal which gives clients secure access from any device to key information including renewals, policies, claims, and analytics.
Founded in 2012 and headquartered in Madrid, Further has successfully established itself as a leading, high growth company in its specialty healthcare area, with business in over 30 countries and partnerships with more than 300 insurers and employer groups.
Further turned to Novidea to integrate its business processes on one data-driven platform, to drive greater operational efficiency, improve communication and provide a single source of trusth for stakeholders.
Tatiana Macías, chief of staff at Further, said, “To grow to the next level, it is imperative we have the right technology and systems in place that can manage the complexities of our business. We chose Novidea because of their exceptional expertise in delivering global solutions within the insurance industry, as well as for their platform’s outstanding end-to-end capabilities, built on Salesforce.”
Ben Potts, MD, UK, Novidea, added, “We see many insurance organisations encumbered by disparate legacy systems that limit their potential. Today, forward-looking businesses like Further are increasingly utilising cloud-based platforms that enable them to turn data into insights at the point of need, enabling better-informed decisions, greater operational efficiencies, and enhanced client service.”
Earlier this year, Novidea reported that it had achieved significant growth milestones in 2022. In 2022, Novidea said it experienced 90% Year over Year (YoY) business growth, winning deals with top-tier customers from the ranks of the leading brokers and agencies in the world.
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