Elevating the customer experience stands as a crucial factor for fostering growth and bolstering brand reputation, particularly within the banking industry. It's imperative for banks to place a paramount focus on enhancing customer experience to both retain existing customers and cultivate new ones, thereby driving profitability. The profound impact of digital transformation on shaping a superior customer experience cannot be overstated. As technology continues to evolve at a rapid pace, banks find themselves at the forefront of this digital revolution, fundamentally altering how they interact with customers and operate within the industry. Customer lifecycle intelligence firm FullCircl, delves into this dilemma.
MediConCen Limited, an InsurTech company specialising in automating insurance claims using AI, has raised $6.85m in a Series A funding round.
Ignite Specialty Risk, a provider of litigation risk insurance, has launched its Litigation Capital Protection Insurance offering in the US.
Boost Insurance, a prominent insurance infrastructure platform, has recently made headlines by securing over $130 million in new reinsurance capacity.
FullCircl, a prominent player in the InsurTech sector, recently offered its perspectives on the British Insurance Brokers' Association's (BIBA) newly unveiled 2024 Manifesto. Ashleigh Gwilliam,...
CarbonPool, a trailblazing company at the intersection of insurance technology and environmental sustainability, has successfully completed a funding round, raising a significant CHF 10.5 million ($12m).
Ushur, a prominent figure in AI-powered Customer Experience Automation™ (CXA), has introduced Ushur Studio, a next generation no-code and generative AI-enabled environment.
Redactable, an AI-driven web application designed for redacting sensitive documents, has successfully secured $5.5 million in seed funding. This significant financial boost was led by...
Turkish President Recep Tayyip Erdogan and Greek Prime Minister Kyriakos Mitsotakis have joined forces in an agreement aimed at broadening their connections across various industries, notably within the reinsurance sector.
KYND Limited, a leading entity in cyber risk management, and Consilium, the international (re)insurance broker under the Aventum Group, have announced a significant strategic partnership.