Volaris, an ultra-low-cost Mexican airline that operates within Mexico, the United States, and Central and South America, has forged a strategic partnership with Cover Genius, the renowned InsurTech specialising in embedded protection.
This partnership offers customers the opportunity to secure their international travel through a variety of coverage options including medical insurance and baggage protection.
The partnership aims to provide global customers with comprehensive travel protection at the time of completing their reservation. By doing so, travellers gain an increased level of assurance for their international voyages, tailored to their specific itineraries.
Volaris, known for its cost-efficient flight services, operates in an expansive network that includes the United States, Central and South America, and of course, its home base, Mexico. Cover Genius, on the other hand, excels in delivering protection and insurance products within e-commerce experiences. It has gained significant recognition for its award-winning global distribution platform, XCover, which is set to enhance the booking experience for Volaris customers through this partnership.
Customers booking their flights with Volaris will now have the option to secure their travel through various coverage options offered by Cover Genius. This tailored protection will be available for all customers, regardless of their destination, offering an enhanced customer experience and peace of mind for international travellers.
According to a global travel insurance survey commissioned by Cover Genius and conducted by Momentive.ai, a majority of Latin American travellers prefer to purchase travel insurance directly from their airline or travel agent, signifying a major shift in the way travellers purchase protection.
Volaris Commercial Director, Omar Carrera, said, “As we expand our business into new markets and strengthen our presence in the destinations we currently operate, it is key to have an ally, like Cover Genius, with global reach and capabilities that can support our customers if an unforeseen event occurs during their travels.”
Senior Vice President of Strategic Partnerships for Latin America at Cover Genius, Julio Castellon, also commented, “Our partnership with Volaris offers global consumers convenient protection, more agile global claims handling and instant payments for peace of mind when booking that long-awaited trip.”
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