Hokuriku and Hokkaido Bank tap into generative AI with Fujitsu

Hokuriku and Hokkaido Bank tap into generative AI with Fujitsu

Fujitsu, a leading global digital services company, and Hokuhoku Financial Group, a prominent financial institution comprising of several subsidiaries and affiliates, have announced a pioneering collaboration.

Two of Hokuhoku’s subsidiaries, Hokuriku Bank and Hokkaido Bank, are central to this innovative project.

The prime focus of this collaboration is to initiate joint trials that harness the power of generative AI in banking operations, aiming to streamline internal procedures and enhance efficiency.

Fujitsu is renowned for driving sustainability through innovation. Catering to customers globally, its robust workforce of 124,000 tackles some of the most pressing challenges faced by humanity. By fusing together vital technologies like Computing, Networks, AI, Data & Security, and Converging Technologies, Fujitsu offers transformative solutions to its clients. With consolidated revenues touching 3.7 trillion yen (US$28bn) as of March 31, 2023, it stands as Japan’s preeminent digital services enterprise.

Hokuhoku Financial Group operates as a super-regional financial conglomerate, offering an array of financial services ranging from banking to leases, credit cards, loan guarantees, and venture capital. It encompasses a significant geographical span, covering the Hokuriku region, Hokkaido, and Japan’s three major metropolitan precincts.

The collaboration will see the banks exploiting generative AI, including Fujitsu’s conversational AI via its platform “Fujitsu Kozuchi.” The technology will be employed for responding to internal inquiries, crafting and verifying various business documents, and software programming.

The trials, scheduled from August to October 2023, will assess the potential of Fujitsu’s AI engine for generative AI in the banks’ operations. Post-trial, the findings will guide the Hokuriku Bank and Hokkaido Bank in determining precise application scenarios for integrating generative AI into their business operations.

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