Summerland Bank, a customer-owned regional mutual bank headquartered in Lismore, Australia, is set to revolutionise its digital banking services through a strategic partnership with nCino, a global leader in cloud banking solutions.
This collaboration aims to enhance efficiency and customer experience across Summerland’s consumer and business lending spectrum by leveraging nCino’s innovative cloud-based platform.
The partnership is rooted in the mutual goal to automate and streamline lending processes, allowing for a unified system of interaction for complete loan origination workflows. By adopting nCino’s technology, Summerland Bank is poised to modernise its technology stack, facilitating seamless end-to-end loan originations for a wide array of products including mortgages, personal loans, overdrafts, credit cards, car loans, and business loans.
nCino is renowned for its cloud banking platform that serves the global financial services industry, offering solutions that span corporate and commercial banking, small business services, consumer banking, and mortgage lending. Its software-as-a-service (SaaS) platform is designed to modernise financial institutions’ operations, enhancing client onboarding, loan management, and account opening processes with innovation, reputation, and speed.
Summerland Bank distinguishes itself as a customer-owned bank that prioritises the needs and well-being of its customers and communities. It offers a comprehensive suite of financial services, underpinned by robust Environmental, Social, and Governance principles, aiming to provide better, more innovative banking solutions.
This strategic collaboration is set to empower Summerland Bank with enhanced process automation and data integration capabilities. nCino’s platform will enable quicker customer response times and improve the overall customer experience by reducing manual tasks and data re-entry, thus expediting the approval and disbursement processes.
Summerland Bank CEO John Williams said, “We’re excited about the potential this partnership holds for improving our customer digital experiences and scaling our loan books across both consumer and business lending. This partnership embodies what we stand for at Summerland Bank: innovation, better banking and an unwavering commitment to our customers and communities, and we’re thrilled to be working with nCino to help us bring these values to life.”
nCino Managing Director, APAC Mark Bernhardi said, “Through our single platform, nCino is committed to providing cutting-edge solutions that enable financial institutions to succeed in today’s competitive landscape, and we are thrilled that Summerland has made the strategic decision to partner with us.
“This partnership underscores their commitment to harnessing technology to deliver superior experiences. We’re confident that nCino will modernise their operations, and we look forward to working closely with them, as true partners, on this exciting journey. At nCino, our customers’ success is our success, and we are deeply committed to helping them excel in every way possible.”
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