Tiller Technologies, a leading RegTech company, has teamed up with HSBC Expat, a branch of HSBC Bank specialised in services for expatriates, excels in offering tailored banking solutions across the globe.
The partnership aims to address the complexities of digital identity verification across borders, enhancing the onboarding process for international customers. This initiative not only meets rigorous regulatory standards but also improves the overall customer experience by replacing manual verifications with automated systems.
Tiller Technologies specialises in developing advanced RegTech solutions that simplify compliance and improve the efficiency of financial operations. Their new digital identity verification tool specifically tackles the challenges of verifying local and international addresses, which is crucial for global financial institutions like HSBC.
HSBC Expat focuses on providing banking services tailored to the needs of expatriates. Integrating Tiller Technologies’ digital ID solution into their systems allows HSBC Expat to expedite the onboarding process, ensuring a seamless and secure experience for customers worldwide.
The collaboration follows a consultative approach with the Jersey Financial Services Commission, which emphasises the adoption of digital identity systems. This partnership not only aligns with these regulatory guidelines but also sets a benchmark for other financial institutions in adopting similar technologies.
The initiative supports HSBC Expat’s goal to enhance customer-centric services while adhering to cross-border regulatory standards. It reflects HSBC’s commitment to driving growth through technological adoption and positions Tiller Technologies at the forefront of RegTech innovations in digital identity verification.
Tiller Technologies CEO Jonathan Wauton said, “Working with HSBC Expat highlights the importance of tech-based solutions in addressing complex challenges in offshore and international finance. We worked closely with HSBC Expat to create a strong solution which meets tough cross-border regulations, and which fits with the JFSC’s consultation efforts.”
HSBC Expat Head of Digital Nicola Gardner added, “Incorporating an automated address check solution into our onboarding process reflects our commitment as a Bank to provide a fully customer-centric approach. Our aim is to enhance the speed and efficiency of onboarding for our customers, wherever they are in the world. It also underlines our ambition to drive our own growth safely through the adoption of digital solutions that align to cross-border regulation.”
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