Zafin and Microsoft redefine banking with cutting-edge AI collaboration

Zafin and Microsoft redefine banking with cutting-edge AI collaboration

In a significant move for the banking technology sector, Zafin has announced the expansion of its strategic collaboration with Microsoft, marking a new phase in bank modernisation efforts.

This partnership will see Zafin enhance its core banking solutions, utilising the advanced capabilities of Microsoft Azure and Azure AI. This initiative promises to elevate operational efficiencies and customer experiences across the global banking landscape.

Established in 2002 and headquartered in Vancouver, Canada, Zafin stands out as a key provider of SaaS platforms aimed at transforming and modernising core banking systems. The company’s award-winning technology facilitates innovation in banking business models while promoting transparency and fairness. With offices and clients worldwide, including major names like ING, HSBC, and Wells Fargo, Zafin is at the forefront of driving substantial changes in the banking industry.

Charbel Safadi, CEO of Zafin, elaborated on the company’s objectives with Microsoft: “Zafin has collaborated with Microsoft to transform the banking landscape, enabling banks to simplify and accelerate modernization by innovating on products and propositions. We are expanding our successful relationship to help banks harness the power of our cloud-native SaaS to deliver personalized, real-time financial solutions to their customers.”

The partnership leverages Microsoft Azure’s AI tools, allowing banks to stay competitive by modernising core functionalities and adapting quickly to market demands and regulatory changes.

Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, commented on the collaboration: “Microsoft values our ongoing collaboration with Zafin as we help the financial services industry unlock and accelerate new opportunities in the era of AI. By continuing to advance our combined technological and industry capabilities, we look forward to empowering banks with scalable solutions to quickly adapt to market shifts and customer needs.”

2024 has been a landmark year for Zafin, highlighted by receiving the Microsoft ISV Innovation—Americas Partner of the Year Award and becoming the first financial services industry ISV partner in the Americas to earn the Microsoft Financial Services Industry AI Certification.

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