CSI unveils AI-powered TruDetect and TruProtect to tackle financial crime

CSI

CSI, a leading provider of end-to-end financial software and technology, has launched two AI-powered solutions—TruDetect and TruProtect—developed in partnership with DATASEER, a data-focused SaaS provider.

These tools are designed to significantly enhance anti-money laundering (AML) compliance and fraud detection capabilities for financial institutions.

The launch comes in response to increasing demands on financial institutions to address rising levels of fraud and improve operational efficiency. With over 95% of AML alerts identified as false positives, according to Celent, and analysts spending up to 70 minutes per alert, many institutions are struggling to keep pace. At the same time, fraud losses in 2024 surpassed $12.5bn, highlighting the urgent need for smarter, faster compliance technologies.

CSI provides technology solutions for financial institutions, supporting a wide range of operations including risk management, compliance, fraud prevention, and digital banking. Through its integrated solutions and partnerships, CSI aims to streamline banking operations and help institutions respond more effectively to industry challenges.

The newly launched TruDetect platform enables financial institutions to reduce false positives, streamline AML investigations, and stay ahead of regulatory requirements. It features AI-powered risk confidence scoring, auto-generated templates for SAR and CTR reports, centralised customer behaviour dashboards, and customisable workflows. TruDetect integrates directly with CSI’s NuPoint core banking system, allowing for rapid deployment and minimal disruption.

Meanwhile, TruProtect is designed to provide real-time monitoring and protection against sophisticated fraud attempts. The system continuously scans for suspicious peer-to-peer (P2P), ACH, wire, and card transactions, while also detecting malicious account takeover activity. Its AI engine enables community banks to deploy advanced protection without needing extensive security teams or technical expertise.

The partnership with DATASEERS has been instrumental in developing these products. The collaboration combines CSI’s core banking technology with DATASEERS’ expertise in real-time data analytics, automation, and risk detection. Both products are available now, with TruProtect set for a broader rollout later this year.

CSI chief risk and information security officer Steve Sanders said, “Unlike one-size-fits-all systems, TruDetect is built for every institution’s unique compliance needs. TruDetect seamlessly integrates into any bank’s compliance team, instantly providing support and AML protection that causes no disruptions to the customer experience. This solution serves as a testament to why we’re excited to work with DATASEERS on even more cutting-edge fraud solutions in the future.”

Williamstown Bank president and CEO Sharon Anderson said, “The sophistication and volume of fraud attempts in our industry have reached unprecedented levels. What excites me about TruDetect is its ability to grow in tandem with our demands and pool data for high-risk customers or other flagged items into one dashboard, making it easier to spot patterns and file SARs when needed.”

Sanders added, “Financial institutions need smarter, faster fraud detection tools that work around the clock. With TruProtect, we’re putting AI-powered prevention measures within reach for community banks, helping them stay one step ahead of bad actors without requiring specialised technical expertise or massive security teams. TruProtect helps banks protect themselves against fraudsters’ evolving tactics.”

DATASEERS founder and CEO Adwait Joshi said, “CSI’s strategic partnership with DATASEERS sets a new standard for leveraging financial data to protect the vulnerable, empower institutions and combat crime. Together, we’re driving a paradigm shift in core banking, redefining how financial institutions see, trust and use their data to enable intelligent automation, ensure compliance and optimise every decision. At DATASEERS, we believe the future of finance demands a new standard of intelligence and integrity. This initiative is about pioneering a smarter, safer ecosystem—one where financial institutions don’t just react to threats, but stay steps ahead, delivering trust and excellence at every turn.”

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