How to choose the right AI vendor for legal tech

June 9, 2025

Adopting a new AI tool can feel like a breakthrough—until it isn’t. Many companies are lured in by smooth demos and big promises, only to discover that the software doesn’t deliver. Features may be missing, usability may be poor, or worse, the tool may generate inaccurate or unreliable results.

Zeidler Group, a law firm specialising in investment funds law, also develops AI-powered legal and compliance tools. Their experience working with numerous technology vendors has helped them establish a framework for evaluating AI providers before making a commitment. With this knowledge, Zeidler recently offered guidance on how to pick AI-powered vendors wisely.

One key consideration is the vendor’s track record. Companies that have been around longer and have launched multiple products tend to offer more stability. As Zeidler points out, working with a vendor that later disappears can be disruptive. Their own tools are built with legal oversight at every step, reinforcing their long-term commitment to clients.

Testimonials are another important signal. Zeidler recommends looking beyond flashy logos to find authentic, verifiable client feedback. If a vendor can connect you directly with a current user, that’s even better. At Zeidler, they maintain transparency in how their tools deliver results, grounded in real use cases.

How you discovered the tool also matters. If the vendor reached out via generic marketing or ads, extra diligence is needed. Zeidler prefers referrals or coverage in credible industry sources, and they apply the same principle in their own marketing efforts—targeting specific problems within the investment funds space.

Lastly, the leadership team’s focus and experience are essential. If a company has rapidly shifted between tech trends and is still filling foundational roles, that may indicate instability. Zeidler’s leadership, by contrast, is rooted in legal expertise, guiding every AI product they develop.

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