Quavo raises $300m to scale fraud dispute platform

Quavo raises $300m to scale fraud dispute platform

Quavo, a fraud and dispute management platform for financial institutions, has secured $300m in growth funding from Spectrum Equity.

The investment will support Quavo’s expansion plans, including scaling its AI-driven product development and growing its client success and go-to-market teams. Existing investor FINTOP Capital will exit its stake, while co-founders and Pegasystems will retain their holdings.

Founded in 2016, Quavo automates the full consumer dispute process with its flagship platform, QFD. The system manages intake, investigation, chargebacks, recovery and communication, helping banks and FinTechs resolve disputes more quickly and efficiently.

The platform automates around 80% of dispute-handling tasks, helping institutions recover 85% of potentially lost funds. Clients typically see a 37% reduction in write-offs and cut credit-issuing time from 11 days to less than one.

Quavo CEO Joseph McLean said, “We are thrilled to be partnering with Spectrum Equity on the next chapter of growth at Quavo.

“With this new investment, we intend to accelerate our AI-led product development initiatives and expand our go-to-market and client success teams to meet growing market demand and drive exceptional client outcomes. Our vision to restore financial trust and simplify fraud and disputes is unwavering, and this partnership allows us to achieve these goals faster and at even greater scale.”

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