Fadata, a global provider of core insurance software, is accelerating its AI transformation through a strategic new initiative aimed at redefining how the insurance sector evolves with artificial intelligence.
The company’s AI strategy is designed to enhance productivity, encourage innovation, and empower employees, according to FF News.
Fadata is actively working with ecosystem partners, shaping a forward-looking AI product roadmap, and embedding intelligent capabilities into its core operations. This marks a significant step in meeting industry expectations for intelligent, responsive InsurTech solutions.
Fadata, headquartered in Munich, supports insurers in modernising their core systems through agile, cloud-native platforms. It operates across Europe and services clients globally, providing digital tools that streamline operations and improve customer outcomes. The company is best known for its flagship core platform, INSIS, which underpins its digital transformation offerings for insurers.
The new AI strategy is focused on building an internal culture that views AI as a collaborator rather than a replacement. The company is addressing concerns around job displacement by positioning AI as a tool for development and skill-building. In departments where AI has been adopted, Fadata reports productivity gains of up to 50%, freeing teams to work on higher-value and customer-focused activities.
To support this transformation, Fadata has formed an internal AI steering group with strong executive backing. Managers across the company are actively involved in identifying and deploying AI solutions that create measurable value. Rather than mandating the use of AI tools, Fadata invites teams to propose automation needs, builds tailored solutions, and celebrates successful adoption.
The company is nurturing a culture of AI inspiration, where employees are encouraged to experiment, upskill, and embrace new technology. This culture is designed to ensure that AI is used to improve the work environment, enrich careers, and ultimately deliver better outcomes for clients.
Fadata head of quality and AI Dimitar Navushtanov said, “AI is no longer a future concept — it’s a present necessity. Our clients are AI curious and expect us to be utilising it. We can very proudly say that we are taking bold steps to become a leader of AI adoption for insurance core software innovation. However, creating an AI friendly business isn’t just about tools. It’s about people, trust, and mindset. We’re most excited to see how AI will support skill development within the ‘Fadata-verse’.”
Navushtanov added, “Nobody is being replaced by AI. We are using AI to amplify our teams and gain value from the time that AI affords us all. People that are open to understanding and utilising AI are extremely valuable for Fadata and we will nurture their enthusiasm and talent. It is truly important that we support our people to evolve alongside us, and as an employer we believe this makes us an exciting place to come to work. We are consistently delivering the message that AI is here to stay and demonstrating the tangible benefits for both our colleagues’ careers and us as a company. No one will be left behind.”
He concluded, “We appreciate that early adoption comes with both challenges and strategic advantages which is why we believe in failing fast, learning faster. We are all going all-in with AI and the results speak for themselves, for example those being produced by our quality department, which has quadrupled its annual volume, and our professional services team, now freed from mundane tasks, spends more time engaging directly with customers, building stronger, more personal partnerships that deliver better outcomes. But with our people constantly front of mind, every AI use case we implement starts with the same question: Will this make someone’s job better? It is people who drive innovation, build trust, and deliver real value, and that will never change at Fadata.”
