Why insurers struggle to turn AI investment into better CX
Insurance leaders have spent the past decade investing heavily in modernising pricing engines, underwriting models and digital distribution channels. Yet despite this sustained transformation...
Pro Global launches European broker expansion platform
Specialist insurance advisory firm Pro Global has launched a new European broker platform aimed at helping UK-based brokers expand into continental markets as firms...
Pace lands $46m funding round to automate insurance workflows
Pace, an AI operations company focused on insurance workflows, has raised $46m in Series B funding as it accelerates the rollout of its agentic...
Generali China partners Solera on AI claims platform
Generali China Insurance and Solera have partnered to accelerate the rollout of AI-driven claims and electric vehicle solutions across the Chinese insurance market.
The partnership...
Liberty Mutual tests ChatGPT auto insurance quotes
Liberty Mutual has been testing a ChatGPT integration that allows users to request personalised auto insurance quote estimates directly within the AI chat interface.
The...
MACM selects OneShield for core system overhaul
The Medical Assurance Company of Mississippi (MACM) has selected OneShield as its new full-suite core insurance platform as the medical malpractice insurer moves away...
Aon launches digital platform for London Market trading
Global professional services firm Aon is launching a new digital trading platform designed to modernise how brokers place Follow Line business in the London...
ManageMy expands carrier analytics with Snowflake
ManageMy, an InsurTech platform focused on customer and agent engagement for insurers, has launched a new integration with Snowflake aimed at giving carriers direct...
Aon expands Claims Copilot across global markets
Aon, the global professional services and insurance brokerage firm, has expanded its Claims Copilot platform across North America, Asia Pacific and several countries in...
Gallagher rolls out Blueprint for optimised insurance planning
Gallagher, a global insurance brokerage and risk management firm, has launched Gallagher Blueprint, an AI-driven framework designed to help clients improve their risk profiles...













