ClearScore Group, a data-driven financial services platform with over 26 million users globally, has launched a consumer-facing ChatGPT app aimed at helping people better understand credit before taking any action that could affect their financial standing.
The app, available in the ChatGPT app store in the UK, requires no login and no sharing of personal data. It gives users across the country a conversational way to explore how credit works, what lenders look for, and what steps might be appropriate in different financial situations.
It also connects users to ClearScore’s video library of educational content covering topics such as affordability, credit checks, identity theft and scam protection.
The tool is designed to reach people beyond ClearScore’s existing 16 million UK users, functioning as what the company describes as a “pre-ClearScore” experience. It does not display personal data or personalised product recommendations. Instead, users can explore general credit topics, including whether paying off debt affects a credit score, the difference between soft and hard credit searches, how various financial behaviours are viewed by lenders, and what steps could help prepare someone for a future product application.
The ClearScore Group is a financial services platform that helps over 26 million people access financial products with greater transparency, fairness and control. Its flagship credit marketplace launched in the UK in 2015 and has since expanded across four continents.
The launch forms part of ClearScore’s broader artificial intelligence strategy. In April 2026, the company announced its Agentic Credit Broking Protocol, a proposed set of standards intended to support AI agents in facilitating credit broking journeys on behalf of users. ClearScore expects AI assistants to take on a growing role in how consumers understand and manage their financial lives.
ClearScore Group co-founder and CEO Justin Basini said, “People are increasingly using AI assistants to help with decisions in real-time, asking open-ended questions, exploring ‘what if’ scenarios and building understanding through conversation – rather than searching for a single answer. That shift is changing how people learn about financial services, and it requires a new approach to supporting them.
“When it comes to money, people aren’t just looking for statements of fact. They are using AI to build confidence before making decisions. We see this new ChatGPT app as a ‘pre-ClearScore’ experience, helping people take their first steps into the world of credit.”
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