Tata Consultancy Services (TCS), a global IT services and consulting firm, has entered into a multiyear transformation and managed services agreement with Canada Life, a leading global life and pensions insurer, to modernise the latter’s IT infrastructure across its European businesses.
Under the terms of the deal, TCS will apply its artificial intelligence and digital capabilities to overhaul and manage Canada Life’s data centres, core infrastructure, end-user computing, and software lifecycle management. The work is intended to strengthen operational resilience, increase automation, and improve the experience of Canada Life’s customers.
The programme is designed to deliver cost-effective, performance-driven IT services that support Canada Life in accelerating its technology strategy and achieving stronger business outcomes. The partnership is also expected to allow Canada Life to scale its technology services more effectively and adapt more readily to shifting business demands.
As part of the agreement, TCS will grow its talent base across infrastructure services in the UK, Ireland, the Isle of Man, and Germany, with investment in new learning, certification, and career development opportunities for its workforce.
Canada Life chief information & transformation officer, Europe, Caroline Dibbs said, “Working with TCS marks the next stage of our journey to modernise the technology foundations that underpin our business, and it was important to choose a partner that understands our long-term vision and shares our commitment to people and innovation.
“TCS brings deep technical expertise, strong transformation capabilities and a collaborative approach that aligns well with our strategy. Together, we will deliver lasting improvements to the technology services and capabilities that support our business and the people who depend on it.”
TCS head of UK & Ireland Vinay Singhvi said, “We are delighted to be selected as the strategic partner for Canada Life’s technology modernisation journey across the UK and Europe. This co-operation is a testament to our leadership in AI-led transformation, marking a significant step on our journey to becoming the world’s largest AI-led technology services company. By leveraging our deep domain expertise, we will help Canada Life achieve greater operational efficiency, enhance resilience, and create a more agile, responsive IT ecosystem to support their long-term growth.”
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