Corporate Leaders

Building the foundations for successful AI adoption in insurance

Building the foundations for successful AI adoption in insurance

In the race to adopt AI, many insurers might just assume that wherever the technology can be integrated, it will automatically provide the most...
The new broker-customer relationship More insight less admin

The new broker-customer relationship: More insight, less admin

As the insurance market softens, the customer relationship becomes vital for customer retention. For Doug Pullen, regional vice president at nCino, better use of...
Who is responsible when the AI adviser gets it wrong?

Who is responsible when the AI adviser gets it wrong?

With the growing adoption and capabilities of agentic AI, many wealth managers are looking to the technology as a way to grow their customers...
Personalization has become table stakes, so what's next?

Personalisation has become table stakes, so what’s next?

Personalisation has been a major trend in wealth management for many years to the point it is now seen an expectation, rather than as...
MCO and AI: Building the next generation of compliance intelligence

MCO and AI: Building the next generation of compliance intelligence

With the hype surrounding AI, many companies have sought to quickly develop or implement a tool they can launch to market. Instead, for MCO...
Private markets: The next frontier of democratisation?

Private markets: The next frontier of democratisation?

WealthTech has helped provide greater access to the world of investing, enabling retail investors to build their own portfolios. However, now the public market...
Wealth management’s AI rush: Are firms getting it right?

Wealth management’s AI rush: Are firms getting it right?

Innovation has been dominated by AI over the past few years. Firms have rushed to embrace the technology, experimenting with pilots and moving beyond...
Trump Accounts: Can they create a new generation of investors?

Trump Accounts: Can they create a new generation of investors?

The US government launched the new Trump Accounts initiative, aimed at helping build long-term financial security for children, but will the accounts deliver on...
Closing insurance’s emerging risk blind spot

Closing insurance’s emerging risk blind spot

Insurance firms have always had to look to the future and prepare for potential outcomes. However, amid growing instability, that task has become much...
Does regulatory reporting need a rethink?

Does regulatory reporting need a rethink?

Regulatory reporting is a core pillar of compliance within financial institutions, but costs and complexity continue to rise, creating a host of challenges. The Bank...

News Stories

AI agents force a rethink of contact compliance controls

AI agents force a rethink of contact compliance controls

As AI agents take on more customer interactions, firms face a growing challenge: ensuring every call, message and engagement complies with regulatory requirements. The...
Can RegTech close the blind spots in business verification?

Can RegTech close the blind spots in business verification?

Verifying that a business exists is one thing. Establishing who ultimately owns it, who controls it and how its risk changes is another. Complex...
Why eID checks leave businesses exposed to identity risks

Why eID checks leave businesses exposed to identity risks

Digital identity verification is leaving businesses exposed to risks that emerge after credentials have been approved, with mobile device changes, account recovery and artificial...
Corporate lookalikes expose a costly AML compliance weakness

Corporate lookalikes expose a costly AML compliance weakness

Corporate lookalikes are creating significant challenges for anti-money laundering (AML) and Know Your Business (KYB) checks, with similar company names, addresses and ownership details...
Mitchell expands AI estimating to collision repairers

Mitchell expands AI estimating to collision repairers

Automotive technology provider Mitchell has expanded its AI-powered vehicle damage estimating software to collision repair businesses, with Crash Champions becoming the first multi-site operator...

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