NBS, a professional indemnity (PI) insurance provider, has integrated its product with Recorder, a digital insurance trading platform, using an application programming interface (API) to connect broker submissions directly with its underwriting system. The integration aims to cut manual administration while allowing NBS to retain control over its pricing and risk assessment processes.
The connection enables brokers to capture risk information in Recorder and transfer submissions directly to NBS, removing the need to re-enter details across separate systems. Once a submission reaches the insurer, it follows NBS’s existing underwriting workflow, with its own questions, pricing models and rules applied before underwriters assess the risk. Quotes and supporting documents are then returned through Recorder.
For insurance providers, integrating with broker platforms can improve digital distribution without requiring them to rebuild their underlying technology or change established underwriting practices. NBS’s API-led approach allows it to make its PI product available through another digital channel while maintaining ownership of how risks are assessed and priced.
The integration also gives brokers an additional route to access NBS’s offering within a platform they already use. By reducing duplicate data entry and switching between systems, the connection is intended to streamline submissions and make the placement process more efficient.
Recorder is designed to connect brokers with insurers and managing general agents (MGAs) through a common digital trading environment. Its model allows insurance providers to integrate their products into the platform while retaining their own systems and underwriting processes, giving brokers access to different offerings through connected workflows.
The NBS integration follows a request from a broker already using Recorder, with the PI product now live on the platform. The development illustrates how demand from intermediaries can influence insurers’ decisions about digital connectivity and distribution.
As insurance businesses invest in technology to modernise broker interactions, APIs are becoming an important way to connect legacy and specialist systems without forcing providers into a single underwriting model. Rather than standardising every product around one set of questions, API integrations can allow insurers to preserve their own risk appetite, pricing logic and underwriting expertise while improving the digital experience for brokers.
NBS managing director Steve Cowman said, “Making brokers’ lives easy is at the heart of how we develop our products and technology, and this integration gives brokers another way to access our PI offering.
“The integration came about following a request from a broker using Recorder, so it’s great to now see it live. We want to listen to how brokers want to trade with us and, where we can, make it easier for them to access our products in a way that works for their business.”
Recorder co-founder Matt Hicks said, “For years, insurers were told that trading online meant squeezing their products into a standard question set. That was e-trade. It made every product look the same and stripped out the judgement that sets a good underwriter apart.
“API-first products reverse that. NBS ask their own questions, price with their own rating and put every risk in front of their own underwriters. Brokers get a fast, clean journey, and NBS keep the underwriting expertise that made them worth approaching in the first place.
“NBS have been a pleasure to work with. They understand where the market is heading, and we’re delighted to welcome them to the Recorder platform.”
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