mShift, a commercial insurance technology provider, has launched mShift Quantum AI, an artificial intelligence platform designed to transform submissions, automate workflows, and enhance underwriting decision-making.
The platform focuses on addressing inefficiencies in commercial insurance operations, where submissions often arrive as fragmented data across emails, PDFs, spreadsheets, and broker communications.
mShift Quantum AI converts this unstructured information into structured, decision-ready intelligence within seconds.
Built specifically for insurance workflows, the platform combines data transformation with AI-driven automation. It extracts, normalises, and enriches risk data from multiple sources, including applications, loss runs, inspection reports, and emails, improving speed and accuracy in the submission-to-quote process.
Mark Meury, Founder and CEO, Millennial Shift Technologies, said, “At mShift, we believe the future of insurance operations will be powered by intelligent infrastructure. Quantum AI represents the next step in that evolution. AI that understands insurance workflows, processes submissions intelligently, and deploys agents that actively assist brokers and underwriters in managing their books of business.”
The platform introduces AI Agents embedded within broker and underwriting workflows, designed to automate operational tasks such as submission follow-ups, broker communications, and portfolio management. These agents support continuous monitoring of submissions, automate outreach, and provide insights to improve risk evaluation and coverage decisions.
Mark Meury added, “Insurance professionals shouldn’t spend their time chasing paperwork or manually managing follow-ups. With Quantum AI and our AI Agent framework, we’re introducing automation that actively supports the day-to-day work of brokers and underwriters while unlocking deeper intelligence from their data.”
The Quantum AI Engine Suite includes capabilities across data ingestion, enrichment, analytics, and portfolio analysis, enabling insurers, MGAs, and brokers to manage submissions and portfolios more effectively. Built on an API-first architecture, the platform integrates with existing systems without disrupting workflows.
mShift said the launch supports its broader strategy to modernise commercial insurance through structured data, intelligent automation, and connected digital infrastructure.
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