What AI means for PBMs in 2025

AI is reshaping Pharmacy Benefit Manager (PBM) workflows from prior authorisation to medication adherence, helping organisations cut costs, speed up therapy starts, and improve member outcomes. As PBMs face rising administrative pressures and growing demands for digital-first engagement, automation platforms such as Ushur’s Customer Experience Automation™ solution are emerging as critical tools to modernise high-volume processes, strengthen compliance, and deliver more transparent, proactive communication across the pharmacy ecosystem.

What AI means for PBMs in 2025

November 19, 2025

AI is reshaping Pharmacy Benefit Manager (PBM) workflows from prior authorisation to medication adherence, helping organisations cut costs, speed up therapy starts, and improve...

Californian InsurTech Agentero has launched a new solution designed to enable agents to rapidly identify the most suitable insurers for any given risk.

Agentero debuts AI solution for faster carrier matching

November 19, 2025

Californian InsurTech Agentero has launched a new solution designed to enable agents to rapidly identify the most suitable insurers for any given risk. The offering,...

Cover-More Europe, a global travel insurance provider, and Irish InsurTech Blink Parametric, have partnered to deliver a new parametric flight delay benefit for AnnualTravelInsurance.com customers in Ireland.

Cover-More Europe launches parametric flight delay perk

November 19, 2025

Cover-More Europe, a global travel insurance provider, and Irish InsurTech Blink Parametric, have partnered to deliver a new parametric flight delay benefit for AnnualTravelInsurance.com...

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, fans finally managed to secure Oasis reunion tickets earlier this year, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

November 19, 2025

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...

Akur8, the next-generation insurance pricing and reserving solution, has opened a new office in the heart of Madrid, as it continues to expand its international presence.

Akur8 opens Madrid base to strengthen local client support

November 19, 2025

Akur8, the next-generation insurance pricing and reserving solution, has opened a new office in the heart of Madrid, as it continues to expand its...

Federato secures $100m to expand AI-native insurance platform

November 18, 2025

Federato, the AI-native insurance software provider, has raised $100m in a Series D funding round led by Growth Equity at Goldman Sachs Alternatives, with participation from existing investors Emergence Capital, Caffeinated Capital, StepStone Group and Pear VC.

Scenario-Based Machine Learning (SBML) is emerging as a powerful refinement to traditional portfolio optimisation techniques used across the insurance industry. Instead of relying on simplified, linear assumptions, SBML applies machine learning to thousands of stochastic scenarios, enabling models to detect complex interactions, non-linear responses and multi-objective trade-offs. The approach gives insurers a dynamic framework capable of reflecting regulatory capital demands, liability structures and shifting risk appetites more realistically than conventional optimisation tools.

Why SBML is shifting insurer portfolio design

November 18, 2025

Scenario-Based Machine Learning (SBML) is emerging as a powerful refinement to traditional portfolio optimisation techniques used across the insurance industry. Instead of relying on...

A familiar phrase often surfaces in compliance and risk discussions across the insurance sector: “This product isn’t regulated for AML, so we don’t need to monitor it.” In many markets, that assumption is supported by existing rules. Regulatory frameworks largely focus on life insurance policies, while non-life products such as motor, property, travel, and liability insurance rarely fall within formal AML requirements.

The hidden AML risks in unregulated insurance products

November 18, 2025

A familiar phrase often surfaces in compliance and risk discussions across the insurance sector: “This product isn’t regulated for AML, so we don’t need...

Snapsheet, a global provider of claims management technology, has been selected by Aspire General Insurance, a rapidly growing personal auto carrier in California, to overhaul and scale its claims operations.

Snapsheet powers Aspire’s new claims management upgrade

November 18, 2025

Snapsheet, a global provider of claims management technology, has been selected by Aspire General Insurance, a rapidly growing personal auto carrier in California, to...

BOXX Insurance, the original all-in-one cyber insurance and protection provider, has launched a new product, Tech E&O by BOXX, aimed at next-generation startups and mature technology firms across SaaS, AI and digital infrastructure segments.

BOXX Insurance launches new Tech E&O product

November 18, 2025

BOXX Insurance, the original all-in-one cyber insurance and protection provider, has launched a new product, Tech E&O by BOXX, aimed at next-generation startups and...