Compliance

The introduction of the CSRD marks a pivotal shift in corporate reporting by integrating ESG factors directly into the operational strategies of businesses.

The short-term disability (STD) claims process presents significant challenges for both carriers and benefits administrators. These inefficiencies primarily stem from reliance on outdated, manual processes like live calls, physical forms, and antiquated methods for capturing necessary documentation. Such approaches are not only resource-intensive but also create frustrating experiences for employees and employers alike. With client satisfaction and retention becoming ever more crucial, carriers are increasingly turning to new technologies to resolve these bottlenecks, as customer experience specialists Ushur explain.

Jakarta-based InsurTech startup, Rey, has secured an additional $3.5m in funding as it seeks to expand its AI-powered health insurance platform.

EXL, a leading data analytics and digital operations solutions company, has unveiled the EXL Insurance LLM, a new large language model (LLM) designed to transform critical tasks in the insurance sector, such as claims and underwriting.

TotallyMoney, a UK-based FinTech company, has announced the launch of its new current account comparison service aimed at helping its 5m customers discover the best bank for their personal financial needs.