The potential of generative AI has caused a widespread race across the insurance sector. Firms are embroiled in various pilots and tests to see where the most value can be found, but where is the real value coming from? Firms have spent the past few years experimenting with generative AI, but the time for pilots...Read More

Booking a flight online takes minutes. Ordering a taxi takes seconds. Even applying for a loan can now be done in a handful of taps. Buying insurance, by contrast, often feels like stepping back a decade. The process slows, the questions multiply, and what should be simple quickly becomes something to work through rather than...Read More

Insurance has always depended on timing. Risk is captured at a specific moment, translated into a price, and expected to remain broadly stable until the next review. For much of the industry’s history, that assumption has held. Risk moved, but not so quickly that it escaped the frame of underwriting. That balance is now shifting....Read More