Risk Control Technologies (RCT) was founded with the aim of making loss control professional’s lives easier. The company has positioned itself as the leading provider of loss control and safety software to the insurance industry in North America. Since its founding, RCT has expanded its solutions further to enable insurance carriers to achieve their risk...Read More
Insurance, particularly life insurance, is often considered a “grudge” payment. Most consumers won’t have a relationship with their insurer beyond the initial transaction, and the customer experience suffers as a result. This is what Zinnia is on a mission to change with its Engagement& Loyalty platform. According to Muriel Petri, business head of engagement &...Read More
The health and life insurance market has many challenges and trends in common with the wider insurance industry. However, it also faces its own unique hurdles, what are these and what can insurers do about them? In recent years, consumer behaviour and trends have shifted dramatically. What’s more, these changes look likely to persist. These...Read More
The metaverse has captured the attention of many. Mark Zuckerberg envisions a world where people “jump into” the virtual world to “do almost anything”. But doing things comes with risk, and risk needs to be priced. So where does insurance come into these big plans? No one likes change. In fact, it seems humans are...Read More
Innovation in the insurance industry is not just important, it is essential. A more dynamic market has meant insurers are venturing into non-traditional sectors as well as looking for more advanced ways of serving existing markets. The industry must ramp up its innovation efforts if it is to tackle increasingly threatening risks, such as climate...Read More
The roll-out of Tesla’s data insurance product is well underway in the US, promising its safe-driving customers up to 60% off their premiums, and freedom from being judged by conventional underwriting factors such as age and gender. But what will the impact on the rest of the market be? And will the venture last? Austin-based...Read More