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In today’s fast-paced digital era, where technology is constantly evolving, companies face the challenge of effectively engaging with their customers. Traditional methods of customer...

In today’s dynamic landscape, personalisation has emerged as a vital strategy to cater to individual needs, driven by the proliferation of customer data and...

Health insurers are uniquely positioned to address the rising challenges of healthcare affordability through innovative solutions that leverage digital health technology. By focusing on...

Healthcare costs continue to be a major concern across the globe, with a slight dip projected in 2024, offering a glimmer of hope. dacadoo, a digital health technology platform that puts the customer engagement at the centre of business, recently explored how digital health technology can help insurers become 'affordability champions.' 

In a saturated market overflowing with products and services, standing out from the crowd has become increasingly challenging. Today, simply offering quality goods at...

Tradition is something to be honoured, but not at the expense of progress. In recent years insurance carriers have moved away from paper forms, and instead implemented digitalisation throughout their product. But there is more to come. In particular, the digital transformation of underwriting still remains a key headache.

Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?

Transitioning from a transaction-based model to a service-enabled platform economy is at the heart of the digital life and health insurance landscape.

With eye-watering levels of inflation and increasing interest rates triggering a global cost of living crisis, consumers and businesses are tightening their belts. How is the insurance industry coping?

Insurers in the life and health insurance industry have an opportunity to meet new consumer demands, increase sales, and drive brand loyalty.