In the wake of escalating living costs, contact centres have become crucial lifelines, particularly for vulnerable customers requiring support across utilities, healthcare, and housing sectors. This enhanced reliance on contact centres underscores their pivotal role in delivering responsible and sensitive services.

Slide Insurance, an InsurTech company specialising in homeowners insurance, has secured a $175m senior credit facility.

One of America's largest mortgage servicers has been facing a significant challenge. The company, which was established in the early 1990s and operates across all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, offers a variety of mortgage solutions, including conventional loans, refinancing, and first-time homebuyer programs such as FHA loans.

Bloomberg has introduced tools to help investors measure, manage, and report on the sustainability characteristics of their investment portfolios.

Never before has the need for global regulatory compliance been so critical, with companies operating across international borders and facing a labyrinth of diverse regulatory frameworks. This comprehensive guide explores what global regulatory compliance entails, its significance, and the main compliance categories.

Imagine an insurance industry where decisions are made with the speed and precision of a machine, yet imbued with the empathy and discernment of a human. This is not a futuristic dream but a present-day reality being shaped by the integration of AI in insurance underwriting. As AI takes on more significant roles, automating data-intensive tasks and improving risk assessment accuracy, the indispensable value of human expertise becomes even clearer. AI automation specialists Simplifai lifts the lid on the synergy between AI and human expertise in insurance.

Insurity has announced a new partnership with Coherent to advance the capabilities of property and casualty (P&C) insurance organisations, enabling them to modernise their systems and streamline operations.

Ximple, a pioneering digital credit distribution firm, has successfully garnered $2.7m in a recent funding round.

Zeti, an ESGFinTech100 company, has announced a £5m investment from HYCAP Group, a UK-based net zero energy transition investor, as part of its Series A financing.

Hong Kong-based FinTech company, FundPark, has secured a $250m private loan led by HSBC.