Tag: Aveni

How can companies become more compliant with Consumer Duty?

The FCA recently introduced Consumer Duty regulation, which aims to ensure customers receive communications from financial services firms that they understand. How can firms become more compliant with it?

Why companies need to prove they are customer-first

RegTech firm Aveni has claimed financial services firms need to act now to prove they really put the customer first, following a recent survey by the company.

Why executives need to understand AI

While AI is the top of technoogy discussions, there is still uncertainty around it. Aveni recently hosted a webinar AI: Why an executive understanding is so important, which can be watched here. It featured a discussion between natural language processing (NLP) scientist Dr Lexi Birch and Aveni COO Jamie Hunter.??

How financial advice is changing through voice calls

As the world moves out of the pandemic and into the cost-of-living crisis, the future of financial advice is continuing to change.

Aveni names investment industry stalwart as new chairman

RegTech firm Aveni has appointed Colin Clark, a ‘heavyweight’ in the world of investment, as chairman of its newly formed board.

What are the regulatory technologies that will shape the future?

Over the course of the last decade, RegTech has gone from a complete unknown to a key part of a company’s regulatory and compliance toolkit. As we look towards the future, what technologies in this space will stand out?

What does a data-driven regulator expect from you?

In its most recent Consumer Duty Solutions Series Webinar, RegTech firm Aveni examined what a data-driven regulator expects from a company in light of consumer duty.

4 ways Consumer Duty is more than TCF

 As the firms assess the FCA’s final guidance on Consumer Duty, Aveni has warned some consider the regulation as the Treating Customers Fairly (TCF) mandate in disguise. Aveni has outlined four areas where Consumer Duty and TCF differ.

How Aveni is using NLP to revolutionise customer interaction

Founded in 2018, RegTech firm Aveni claims it is leading a new era of risk assurance by enabling 100% digitisation and automation of the quality assurance process. The firm analyses every customer interaction to drive enhanced data insights, comprehensive risk oversight and process automation.

The technology you need to comply with Consumer Duty

The final guidance of Consumer Duty comes with big requirements for evidence, says RegTech firm Aveni. What technology do firms need to comply with the regulation?

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