Tag: communication

How Verizon and Theta Lake are revolutionising SMS compliance in finance

In today’s digital age, reliable communication networks are vital for business operations, especially in the financial sector. Theta Lake, a digital communications governance and archiving...

IEHP boosts member engagement through Ushur’s automation campaigns

Inland Empire Health Plan (IEHP) has established itself as a prominent figure in the healthcare sector, ranking among the top 10 largest Medicaid health plans in the U.S. and holding the title of the largest not-for-profit Medicare-Medicaid public health plan nationwide.

Streamlining group benefits communication: Key innovations & strategies

In the rapidly evolving world of group benefits, companies are doubling down on strategies that enhance their interactions and boost operational efficiency. Especially during the peak seasons, these firms are navigating a maze of challenges, with effective communication emerging as a paramount concern.

Recordkeeping enforcement reaches brokers, advisors and credit rating agencies

The wave of recordkeeping enforcement actions in the finance sector has now expanded to brokers, investment advisers, and credit rating agencies. Leading this charge are the U.S. Securities and Exchange Commission (SEC) and the Commodity Trading Futures Commission (CFTC).

Communication compliance startup LeapXpert raises $22m

LeapXpert, which stylises itself as the responsible business communication pioneer, has netted $22m for its Series A+ funding round.

UK could be next for off-channel trading communications ramp up

UK firms could be the next to face greater regulatory scrutiny and fines for off-channel trading communications, according to a survey by Global Relay.

5 US investment banks face $1bn in fines

Five US investment bank giants are reportedly faced with $1bn in fines for failing to monitor employees using unauthorised messaging apps.

Dubber signs partnership with Nuwave for integration with Microsoft Teams

Dubber, a cloud-based call recording and voice AI solution, has signed a Foundation Partner agreement with Nuwave Communications.

How can businesses stay ahead of video conference regulations?

Video communication has become a particularly useful tool for businesses these days. However, using it comes attached with several laws and regulations to follow.

Invoca secures $56m in funding to support product development

Call tracking and conversation analytics platform Invoca has secured $56m in a new funding round.

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