Communications Monitoring

How digital communications foster better experiences

How digital communications foster better experiences

In the realm of healthcare, the concept of patient experience has significantly evolved, particularly in understanding and enhancing the quality of care. Smart Communications, which...
Unveiling the cost of non-compliance: 16 firms hit with $81m in SEC fines

Unveiling the cost of non-compliance: 16 firms hit with $81m in SEC fines

In a significant move underscoring the persistent focus on regulatory compliance within the financial sector, the Securities and Exchange Commission (SEC) has once again...
Why AI is vital for surveillance officers

Why AI is vital for surveillance officers

Artificial Intelligence (AI) has been the focal point in discussions around innovation for many years, to the point where it is easy to be complacent when listening to how it will transform a sector. However, firms cannot afford to skip out on the latest advancements within AI as its rapid innovation is transforming the way we operate.
How Theta Lake empowers firms to maximum value from modern communication tools

How Theta Lake empowers firms to maximise value from modern communication tools

A recent study from Theta Lake, a pioneer in digital communications governance, found that 69% of IT and compliance professionals expect the use of unified communication and collaboration (UCC) tools to increase in 2024. With firms using an average of 4.6 communication and collaboration tools, it is evident that UCC tools have become an embedded and essential part of modern business, but firms must ensure they are compliantly getting the full value of these tools.
Why communications monitoring is currently a ‘wild west’

Why communications monitoring is currently a ‘wild west’

The current communication monitoring landscape is a ‘wild west’, and firms need to ensure their processes are nimble so they can adapt to new and evolving communication channels.
UC

Adapting to the cloud: How UC platforms are transforming workplace collaboration

Organizations are increasingly leveraging cloud-based unified communications (UC) platforms, ushering in a new era of collaboration.
The future of compliance: Emerging trends and predictions for 2024

The future of compliance: Emerging trends and predictions for 2024

2023 was a pivotal year in digital communications governance. In the US, regulatory bodies imposed hundreds of millions in fines, extending their reach from banks to broker-dealers, investment advisers, and credit rating agencies. Similar actions were observed in the UK, with regulatory bodies sanctioning banks and fining firms for non-compliance in trading communications.
Custodia's CC1 Service: Revolutionizing communication compliance in the era of hybrid work

Custodia’s CC1 Service: Revolutionizing communication compliance in the era of hybrid work

The Central Bank of Ireland recently conducted a Conduct Risk Assessment of Telephone and Electronic Communications in the securities market. This crucial assessment aimed to evaluate compliance with the Markets in Financial Instruments Directive (MiFID II), especially Article 16(7), which mandates firms to prevent the use of unauthorised communication.
Enhancing Zoom with Theta Lake: A leap in compliance and security

Enhancing Zoom with Theta Lake: A leap in compliance and security

Theta Lake's collaboration with Zoom, which started in 2018, has been pivotal in elevating compliance and security standards for Zoom’s unified communications (UC) platform.
PSP growth acceleration: Overcoming compliance hurdles in the FinTech sector

PSP growth acceleration: Overcoming compliance hurdles in the FinTech sector

The landscape for Payment Service Providers (PSPs) is rapidly evolving, with a pressing need to scale operations effectively while managing Anti-Money Laundering (AML) compliance...

News Stories

AkkenCloud and Immediate team up to revolutionise pay cycles in staffing industry

AkkenCloud and Immediate team up to revolutionise pay cycles in staffing industry

AkkenCloud, a leading innovator in the Staffing Industry known for its advanced automation and AI-driven solutions, has announced a groundbreaking partnership with Immediate, a forward-thinking provider of pay access solutions.
Marqeta powers Rain's new debit card for seamless wage access

Marqeta powers Rain’s new debit card for seamless wage access

Marqeta, a global modern card issuing platform, has partnered with Rain, a financial wellness benefits provider that assists companies in giving employees greater control over their finances.
Tiller Technologies and HSBC Expat join forces to launch digital ID verification

Tiller Technologies and HSBC Expat join forces to launch digital ID verification

Tiller Technologies, a leading RegTech company, has teamed up with HSBC Expat, a branch of HSBC Bank specialised in services for expatriates, excels in offering tailored banking solutions across the globe.
FinTech funding activity flourished this week as deals were completed on all corners of the globe, with a total of $694.5m raised over 19 tranches.

FinTech funding flourishes amid diverse week for deal activity

FinTech funding activity flourished this week as deals were completed on all corners of the globe, with a total of $694.5m raised over 19 tranches.
Klarna and Milkywire team up to expand Nature Transformation Fund for global biodiversity

Klarna and Milkywire team up to expand Nature Transformation Fund for global biodiversity

Klarna, an AI-powered global payments network and shopping assistant, and Milkywire, an environmental impact platform, have launched the Nature Transformation Fund.

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