Communications Monitoring

Archive Intel, an AI-driven communications compliance platform built for financial institutions, has entered into a partnership with Zocks, a privacy-focused AI platform serving the...

For many years, the customer due diligence playbook in financial services was predictable. Procurement teams asked for SOC 2 Type II and a PCI...

Microsoft Teams has become the backbone of communication for financial services firms worldwide. Millions of regulated conversations including client calls, advisory meetings, deal negotiations,...

As financial markets move to cloud-based communications, voice compliance is entering a period of rapid change. Legacy recording and surveillance tools are struggling to...

IPC Systems has entered a strategic partnership with Luware to widen access to Luware Recording, a cloud-hosted compliance recording platform aimed at financial institutions. Under...

Theta Lake has joined forces with IPC to help financial institutions move trade floor communications to the cloud without sacrificing regulatory oversight. The tie-up connects...

Theta Lake has announced a raft of updates to its AI-native platform, including a new certification, a fresh patent, new risk detection capabilities, and...

Financial organisations clinging to ageing voice recording infrastructure may believe inaction is the safe option — but independent research published in 2026 suggests the...

For anyone working in surveillance, records or risk at an EU-regulated financial services organisation, the past few months have brought a familiar mix of...

On 1 September 2026, the FCA's Code of Conduct will extend to cover bullying, harassment and discrimination across every FCA-authorised organisation — not just...