Communications Monitoring

Communications Monitoring

companies

Recordkeeping failures in eComms costing large companies over $1.1bn

A sweep by the Securities and Exchange Commission (SEC) has found several companies are failing to capture certain business communications.
Why a 'machine line of defence' is needed for the FCAs Consumer Duty

Why a ‘machine line of defence’ is needed for the FCAs Consumer Duty

With the UK’s FCA having released its final guidance on Consumer Duty proposals, firms have been given new requirements they must meet.  

How RegTech is changing the customer experience

In an age where more people are online than ever before, the need to offer a strong and efficient digital customer experience is vital. How is RegTech playing a part in this?

Theta Lake, Movius partner to improve communication monitoring in messaging services

Theta Lake, a communication compliance and security solution developer, has teamed up with fellow communication security solution Movius to help companies improve compliance with collaboration tools.

Dubber signs partnership with Nuwave for integration with Microsoft Teams

Dubber, a cloud-based call recording and voice AI solution, has signed a Foundation Partner agreement with Nuwave Communications.

How to maintain communication monitoring compliance when using tools like Microsoft Teams

With digital collaboration tools becoming as ingrained to the working world, firms need to aware of the compliance risks and upgrade their communication monitoring tools. 

Cover-More Group leverages Dubber’s call recording technology for auditing

Australia-based Cover-More Group, which offers global travel insurance assistance, has leveraged Dubber’s call recording technology for auditing, compliance and legal purposes.

Just 15% of financial firms monitor WhatsApp despite rising fines for communication monitoring failings

Just 15% of financial firms are monitoring WhatsApp at all, despite rising levels of fines for communication monitoring failings, according to a report from SteelEye.

Digital transformation company Kerv acquires RegTech solution from TDS Global

Kerv, a cloud and digital transformation services provider, has acquired the Communications Compliance Practice from TDS Global to bolster its compliance capabilities.

Rubicon 8 implements Dubber’s AI for streamlining help desks

Australia-based tech solution provider Rubicon 8 has implemented the Dubber AI platform to improve customer help desk support.

News Stories

The ten biggest FinTech deals this week raised $503m - check out this weeks 24 deals

The ten biggest FinTech deals this week raised $503m – check out this weeks...

The ten biggest deals of the week raised a total of $503m, as the market sees a lot of smaller deals.
10 communications compliance trends in 2023

10 communications compliance trends in 2023

As 2022 enters its final month, it is time to look into the new year. Theta Lake, a security and compliance platform for modern collaboration tools, has outlined the 10 trends it sees coming to fruition in 2023.
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Vitesse, Yokahu and FloodFlash to support climate vulnerable communities

FinTech Vitesse, climate risk insurance platform Yokahu and parametric InsurTech FloodFlash have teamed up to support climate vulnerable communities after extreme weather events.
Identity fraud doubles in crypto and banking in 2022

Identity fraud doubles in crypto and banking in 2022

Identity fraud has doubled in crypto and banking during 2022, as a new report on fraud shows the worrying state of attacks.
insurtech-bolttech-max-solutions-

InsurTech unicorn bolttech partners with Max Solutions

InsurTech unicorn bolttech has partnered with Max Solutions Service, a subsidiary of PTG, to offer insurance on the card’s Max Me application.

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