Communications Monitoring

compliance

The hidden compliance bill of outdated voice recording systems

Financial organisations clinging to ageing voice recording infrastructure may believe inaction is the safe option — but independent research published in 2026 suggests the...
EU AI

EU AI Act: Three obligations reshaping comms surveillance

For anyone working in surveillance, records or risk at an EU-regulated financial services organisation, the past few months have brought a familiar mix of...
FCA

FCA conduct rules 2026: what compliance leaders need

On 1 September 2026, the FCA's Code of Conduct will extend to cover bullying, harassment and discrimination across every FCA-authorised organisation — not just...
AI

The last-mile problem in AI security explained

Artificial intelligence is fundamentally reshaping how organisations operate. Businesses across every sector are racing to deploy AI tools in pursuit of greater productivity, efficiency...
RegTech

Nine-figure raises dominate in powerful Q1 for RegTech deals

The first quarter of 2026 has proven to be a very strong period for RegTech funding raises, with close to $3bn raised across the...
AI

FCA targets AI governance and off-channel messaging

February 2026 marked a notable shift in how the Financial Conduct Authority (FCA) communicates with regulated firms. According to Theta Lake, rather than issuing...
The rapid development of artificial intelligence is beginning to reshape how software products are built and used. Tasks that once required navigating dashboards, applying filters, exporting data, and switching between applications are increasingly being replaced by simple prompts or conversational instructions.

Why AI is changing how SaaS products are designed

The rapid development of artificial intelligence is beginning to reshape how software products are built and used. Tasks that once required navigating dashboards, applying...
AI

Digital communications governance: AI in action

Artificial intelligence has moved well beyond buzzword status in financial services. It is now embedded in the day-to-day processes firms use to manage, monitor...
Theta Lake

Closing the gap: Theta Lake’s reconciliation tools

Regulatory compliance in financial services is built on a single, non-negotiable principle: the completeness and accuracy of records. Across global markets, a dense patchwork...
compliance

Navigating compliance risks in AI-powered workplace chat

The growing use of AI-powered chat within unified communications and collaboration platforms has delivered significant operational benefits for businesses, but it has also introduced...

News Stories

The $bn water risk problem insurers can no longer ignore

The billion dollar water risk problem insurers can no longer ignore

Water damage remains one of the most underestimated risks facing modern buildings, creating significant challenges for insurers, property owners and facilities managers as hidden...
FinTech

Investors turn up the heat with $1.9bn raised in FinTech this week

Across the 19 deals reported on by FinTech Global this week, there was a grand total of $1.95bn raised by FinTech firms, reflecting a...
Why banks can't afford years-long payments overhauls

Why banks can’t afford years-long payments overhauls

Payments modernisation has become the defining boardroom debate in banking, and according to Tieto, the banks that move in months rather than years will...
Why the annual review may become a premium service

Why the annual review may become a premium service

The annual review is itself under review, and according to WealthTech provider Ortec Finance, the commercial consequences could be profound. The Financial Conduct Authority's consultation...
Why affidavits of unchanged status matter for W-8 compliance

Why affidavits of unchanged status matter for W-8 compliance

Firms handling cross-border payments face mounting pressure to keep payee documentation accurate, and according to compliance specialist Comply Exchange, affidavits of unchanged status are...

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