Communications Monitoring

Communications Monitoring


Recordkeeping failures in eComms costing large companies over $1.1bn

A sweep by the Securities and Exchange Commission (SEC) has found several companies are failing to capture certain business communications.
Why a 'machine line of defence' is needed for the FCAs Consumer Duty

Why a ‘machine line of defence’ is needed for the FCAs Consumer Duty

With the UK’s FCA having released its final guidance on Consumer Duty proposals, firms have been given new requirements they must meet.  

How RegTech is changing the customer experience

In an age where more people are online than ever before, the need to offer a strong and efficient digital customer experience is vital. How is RegTech playing a part in this?

Theta Lake, Movius partner to improve communication monitoring in messaging services

Theta Lake, a communication compliance and security solution developer, has teamed up with fellow communication security solution Movius to help companies improve compliance with collaboration tools.

Dubber signs partnership with Nuwave for integration with Microsoft Teams

Dubber, a cloud-based call recording and voice AI solution, has signed a Foundation Partner agreement with Nuwave Communications.

How to maintain communication monitoring compliance when using tools like Microsoft Teams

With digital collaboration tools becoming as ingrained to the working world, firms need to aware of the compliance risks and upgrade their communication monitoring tools. 

Cover-More Group leverages Dubber’s call recording technology for auditing

Australia-based Cover-More Group, which offers global travel insurance assistance, has leveraged Dubber’s call recording technology for auditing, compliance and legal purposes.

Just 15% of financial firms monitor WhatsApp despite rising fines for communication monitoring failings

Just 15% of financial firms are monitoring WhatsApp at all, despite rising levels of fines for communication monitoring failings, according to a report from SteelEye.

Digital transformation company Kerv acquires RegTech solution from TDS Global

Kerv, a cloud and digital transformation services provider, has acquired the Communications Compliance Practice from TDS Global to bolster its compliance capabilities.

Rubicon 8 implements Dubber’s AI for streamlining help desks

Australia-based tech solution provider Rubicon 8 has implemented the Dubber AI platform to improve customer help desk support.

News Stories

Pylon nets $8.5m to bring mortgage tools to non-lenders

Pylon nets $8.5m to bring mortgage tools to non-lenders

Pylon is a startup that is helping lenders and FinTechs embed end-to-end mortgage tools, and it has reportedly raised $8.5m in its seed round.

5 questions to ask during compliance budget building

As companies start preparing for 2023, budgets are often a major talking point. Red Oak Compliance has outlined the five questions companies need to be asking when building the compliance budget.

Law enforcers link in global money laundering crackdown

Law enforcement from 25 countries have linked to crack down on money mules and their recruiters.
Intuit acquires SeedFi to bolster Credit Karma solution

Intuit acquires SeedFi to bolster Credit Karma solution

Intuit, a developer of multiple leading FinTech services, has acquired SeedFi, which is the partner behind Credit Karma’s Credit Builder solution.

German compliance firm secjur lands €5.5m

secjur, a Hamburg-based provider of an AI-powered compliance automation platform, has scored €5.5m in seed financing.

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