Tag: communications surveillance

The growing use of AI-powered chat within unified communications and collaboration platforms has delivered significant operational benefits for businesses, but it has also introduced...

Digital communications governance and archiving (DCGA) has moved far beyond its origins as a back-office compliance task. Today, it plays a central role in...

Theta Lake has secured a new US patent designed to address a largely overlooked risk in modern workplace collaboration: the applications that appear on...

AI-driven supervision tools are now central to modern RegTech strategies, particularly in communications surveillance and misconduct detection. Yet as firms invest in AI to...

AI adoption is accelerating across financial services and other regulated industries, but governance is struggling to keep pace as firms try to balance innovation...

Reconciliation is rapidly becoming the cornerstone of modern communications governance. As hybrid working, AI-generated interactions and multichannel collaboration tools become standard across financial services,...

Ensembling, or the practice of combining multiple AI techniques, is becoming a cornerstone of modern risk detection in financial services, as firms grapple with...

AI is reshaping how regulated financial institutions approach compliance, surveillance and operational resilience, but its effectiveness depends entirely on the quality of the data...

Compliance teams across the financial sector are grappling with overwhelming volumes of communications. From emails to messaging apps, the daily flood of interactions now...