Tag: communications surveillance
UK firms tighten AI controls but struggle to prove them
Arctera has found that UK organisations are outpacing their global peers in embedding AI governance into daily operations, yet many cannot demonstrate how an...
Alert fatigue is breaking compliance. Theta Lake has a fix
For compliance teams in financial services, the biggest threat to effective surveillance may not be missed misconduct but the sheer volume of meaningless alerts....
Shield hires ex-HSBC surveillance chief to shape AI strategy
RegTech firm Shield has appointed Michelle Clark, formerly global head of communications surveillance capability at HSBC, as global communications surveillance expert, as financial institutions...
Teams Phone recording: where native capture fails MiFID II
Regulated firms can record Teams Phone calls in a way that meets MiFID II and FCA recordkeeping rules. But according to Wordwatch, doing so...
Channel sprawl exposes banks’ surveillance identity problem
When a regulator comes knocking, it does not ask for a single channel's records. It asks about a person: a name, a time window...
AI moves from pilot to practice in buy-side compliance
Compliance leaders at buy-side firms are confronting a stark reality: the old playbook for scaling their functions no longer works.
According to ACA Group, for...
EU AI Act: Three obligations reshaping comms surveillance
For anyone working in surveillance, records or risk at an EU-regulated financial services organisation, the past few months have brought a familiar mix of...
Theta Lake’s new patent targets ASR errors in FinTech
Theta Lake has been awarded a United States patent — US 12,045,561, System and Method for Disambiguating Data to Improve Analysis of Electronic Content...
Navigating compliance risks in AI-powered workplace chat
The growing use of AI-powered chat within unified communications and collaboration platforms has delivered significant operational benefits for businesses, but it has also introduced...
How DCGA is reshaping compliance and risk management
Digital communications governance and archiving (DCGA) has moved far beyond its origins as a back-office compliance task. Today, it plays a central role in...










