Tag: complaints
Canadian Incumbent banks dominate the app market with 87% share of...
Canadian Incumbent banks have a firm grip on the Canadian banking market with only a small number of Canadians choosing neobanks as of April...
UK customers are changing banks due to poor complaints handling processes
Research by global software firm Nuix has found that UK customers are leaving their banks due to complaint mishandlings during the pandemic.
The Financial Ombudsman sees complaints rise because of Covid-19
The Financial Ombudsman has received over 3,500 complaints related to Covid-19 so far this year.
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