Latest contact centre News, Insights & Analysis

Content Guru opens new CX hub in Athens

October 7, 2025

Content Guru, a global leader in enterprise cloud customer experience (CX) and contact centre solutions, has announced the launch of a new Global Operations Support Hub in Athens, Greece.

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Data & Analytics

Toronto-based Cinareo lands $1m to enhance contact centre planning

January 27, 2025

Cinareo Solutions Inc., a Toronto-based data analytics company, has secured $1m in pre-seed funding to enhance its AI-driven capacity planning solutions for the contact centre industry.