Tag: customer service

Gupshup, known as the world's leading Conversation Cloud, and Tonik Bank, the first digital-only neobank in the Philippines, have joined forces to create a pioneering Generative AI chatbot for the Tonik mobile app.

Doha Bank and Mastercard have established a long-term strategic partnership aimed at enhancing the bank’s leadership in customer service and innovation in payment solutions.

Posh AI, a pioneering firm in the development of generative and conversational AI for financial services, has successfully raised over $45m in its latest investment round.

In the rapidly evolving mortgage industry, technology plays a crucial role in enhancing efficiency, streamlining operations, and improving client experiences. Mortgage software has become a...

Canadian Incumbent banks have a firm grip on the Canadian banking market with only a small number of Canadians choosing neobanks as of April...

NatWest, a major player in the banking sector, has made a strategic minority investment in Icon Solutions, a pioneer in the FinTech industry known for its advanced payments technology and consultancy services.

Greek FinTech Hellas Direct, a pioneering force in the InsurTech industry, has successfully completed a funding round, securing €30m.

Penfold, a leading digital pensions provider, has officially announced its newest crowdfunding round, marking a significant milestone following its impressive growth streak.

Mia Share, a FinTech company specialising in streamlining digital payments for trade and technical schools, has raised $6.5m in a seed funding round.

In the silent hours between January 19 and 20, Tietoevry, a prominent tech firm, confronted a formidable ransomware attack targeting one of its data centres in Sweden.