Tag: customer service

Posh AI, a pioneering firm in the development of generative and conversational AI for financial services, has successfully raised over $45m in its latest investment round.

In the rapidly evolving mortgage industry, technology plays a crucial role in enhancing efficiency, streamlining operations, and improving client experiences. Mortgage software has become a...

Canadian Incumbent banks have a firm grip on the Canadian banking market with only a small number of Canadians choosing neobanks as of April...

NatWest, a major player in the banking sector, has made a strategic minority investment in Icon Solutions, a pioneer in the FinTech industry known for its advanced payments technology and consultancy services.

Greek FinTech Hellas Direct, a pioneering force in the InsurTech industry, has successfully completed a funding round, securing €30m.

Penfold, a leading digital pensions provider, has officially announced its newest crowdfunding round, marking a significant milestone following its impressive growth streak.

Mia Share, a FinTech company specialising in streamlining digital payments for trade and technical schools, has raised $6.5m in a seed funding round.

In the silent hours between January 19 and 20, Tietoevry, a prominent tech firm, confronted a formidable ransomware attack targeting one of its data centres in Sweden.

Conveyancing, the legal transfer of property or land ownership, is a critical and complex process handled by licensed conveyancers. They manage everything from initial...

The buzz around artificial intelligence (AI) is undeniable. For some, AI represents a bright future, while for others, it brings about caution and doubt. With the potential to revolutionise every facet of the insurance sector – from marketing and customer service to underwriting and claims management – AI holds immense promise.