Tag: customer service

Doha Bank and Mastercard forge strategic partnership to innovate Qatar’s payment...

Doha Bank and Mastercard have established a long-term strategic partnership aimed at enhancing the bank’s leadership in customer service and innovation in payment solutions.

Posh AI secures over $45m to enhance AI tools for banks...

Posh AI, a pioneering firm in the development of generative and conversational AI for financial services, has successfully raised over $45m in its latest investment round.

How mortgage software transforms loan origination and customer service

In the rapidly evolving mortgage industry, technology plays a crucial role in enhancing efficiency, streamlining operations, and improving client experiences. Mortgage software has become a...

Canadian Incumbent banks dominate the app market with 87% share of...

Canadian Incumbent banks have a firm grip on the Canadian banking market with only a small number of Canadians choosing neobanks as of April...

NatWest boosts payments innovation with strategic investment in Icon Solutions

NatWest, a major player in the banking sector, has made a strategic minority investment in Icon Solutions, a pioneer in the FinTech industry known for its advanced payments technology and consultancy services.

Hellas Direct secures €30m in funding, paves the way for European...

Greek FinTech Hellas Direct, a pioneering force in the InsurTech industry, has successfully completed a funding round, securing €30m.

WealthTech platform Penfold launches new crowdfunding campaign

Penfold, a leading digital pensions provider, has officially announced its newest crowdfunding round, marking a significant milestone following its impressive growth streak.

Mia Share’s $6.5m boost to transform payment solutions for technical schools

Mia Share, a FinTech company specialising in streamlining digital payments for trade and technical schools, has raised $6.5m in a seed funding round.

Tietoevry advances restoration after ransomware

In the silent hours between January 19 and 20, Tietoevry, a prominent tech firm, confronted a formidable ransomware attack targeting one of its data centres in Sweden.

Revolutionising conveyancing: AI-driven efficiency and compliance

Conveyancing, the legal transfer of property or land ownership, is a critical and complex process handled by licensed conveyancers. They manage everything from initial...

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