Tag: digital communication
How modern firms can adapt to off-channel communication rules
In the modern interconnected business landscape, the proliferation of communication platforms demands that companies vigilantly monitor and manage various communication channels. According to ACA Group,...
eflow Global launches enhanced eComms Surveillance tool
With regulatory fines for inadequate eComms surveillance soaring in 2024, eflow Global has introduced an upgraded version of its AI-driven platform, TZEC.
Evolving digital communication: How to connect with modern consumers
In the rapidly changing landscape of customer and business interactions, understanding and adapting to the dynamics of generational preferences is more crucial than ever....