Tag: EXL

How insurance firms can incorporate GenAI to improve the customer experience

In an era defined by technological leaps, the insurance industry faces a pivotal juncture: with the opportunity to embrace Generative AI (GenAI) to elevate customer experiences at the forefront of that. FinTech Global had the privilege to speak with Deepti Kalra, vice president & head of AI Products & Solutions - Insurance Analytics at EXL, delving into the crucial facets of GenAI and its transformative potential within insurance. 

Empaxis inks wealth management pact with EXL

Empaxis, a company focused on middle-and-back-office operations for wealth and asset managers, has partnered with EXL.

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