Tag: EXL
How insurance firms can incorporate GenAI to improve the customer experience
In an era defined by technological leaps, the insurance industry faces a pivotal juncture: with the opportunity to embrace Generative AI (GenAI) to elevate customer experiences at the forefront of that. FinTech Global had the privilege to speak with Deepti Kalra, vice president & head of AI Products & Solutions - Insurance Analytics at EXL, delving into the crucial facets of GenAI and its transformative potential within insurance.
Empaxis inks wealth management pact with EXL
Empaxis, a company focused on middle-and-back-office operations for wealth and asset managers, has partnered with EXL.