Tag: Financial Ombudsman Service
Explainable redress decisions: what the FCA demands
As large-scale remediation programmes such as the motor finance review continue to gather pace, the FCA has made clear that every compensation outcome must...
Manual verification gap fuels UK scam crisis
New data from SmartSearch has revealed that more than half of identity verification checks are still carried out manually, even as the Financial Ombudsman...
BNPL lenders face affordability rules in 2026
Buy Now Pay Later (BNPL) borrowers will receive stronger regulatory protections from 15 July 2026 after the Government confirmed that the sector will be...
How the Consumer Duty has reshaped financial services in its first...
The Consumer Duty, introduced by the FCA, has notably heightened consumer protection standards within the financial services sector. According to FullCircl, as we passed...




