Tag: genesys

How investment firms are evolving with AI and tech innovations for...

A groundbreaking study, involving wealth management experts from ThoughtLab, Deloitte, and FNZ, and supported by Amazon Web Services (AWS) and Genesys, has unveiled that the landscape of the investment industry is set for a dramatic transformation by 2028.

Alorica and Genesys forge AI-powered partnership to revolutionise customer experience

Alorica, a leader in next-generation customer experience solutions, and Genesys have joined forces to revolutionise customer loyalty and improve business outcomes through the transformative potential of AI.

Aveni Detect platform added to Genesys AppFoundary marketplace

UK RegTech Aveni has revealed that Aveni Detect has been made available on the Genesys AppFoundry marketplace.

Cognitive View joins the Genesys Cloud Marketplace

Cognitive View, which analyses customer communication data to identify conduct related risk, is now available on Genesys Cloud Marketplace.

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