Tag: Global Banks

Modernising call surveillance: The risks of legacy systems for banks

The 2024 1LoD Surveillance Benchmarking Survey & Report, featuring insights from over 30 leading global banks, has highlighted the pressing need for banks to update their call surveillance practices. Sponsored by Wordwatch, the report outlines the operational and financial risks associated with maintaining multiple legacy systems.

The future of KYC: Adapting to new challenges in the banking...

Fenergo's recent webinar, 'KYC, AML, & Onboarding in 2023 – Were Lessons Learned or Do Old Habits Die Hard?', brought together compliance experts to delve into findings from research on over 1100 executives from global banks. This study, encapsulated in the report 'KYC in 2023', reveals a significant 17% rise in the average cost of KYC (Know Your Customer) reviews, accompanied by an 11-day increase in their duration over the past year.

Legacy tech set to cost banks $57.1bn by 2028

A study from IDC Financial Insights forecasts global banks are on track to spend $57.1bn on legacy payments technology in 2028.

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