Tag: intelligent automation

In the evolving world of IT service management (ITSM), one term is gaining traction for its clarity and capability: the ITSM virtual agent. Unlike traditional chatbots, which offer limited and often frustrating interactions, ITSM virtual agents deliver intelligent, scalable, and personalised support using advanced artificial intelligence, according to a report from Symphony AI.

Agentic AI automation, a new wave of AI-powered technology, is attracting significant interest across the tech sector—particularly in financial services. But what exactly does...

Sprinto, a prominent player in the RegTech industry, has successfully closed a $20m Series B funding round. The investment was led by notable names including Accel, Elevation Capital, and Blume Ventures, positioning Sprinto for significant technological advancements.