Tag: Invisible App™
Navigating the insurance claim process often comes during challenging times for customers. Following an accident, emergency, or even a natural calamity, individuals typically feel apprehensive and uncertain. This anxiety can be exacerbated if the claim experience further contributes to their distress, whether it's due to the damage to their possessions or physical injuries.
For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?