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Should banks face heavy fines for IT failures?
Despite the large adoption of digital banking services in the UK, many providers do not have safeguards in place for if their services go down. In the event of a system failure, it can mean millions of customers are left in the dark about their finances, unable to check accounts or even complete transactions.
NatWest and RBS suffer system outage during Black Friday
NatWest and RBS banking apps are currently down, as customers look to make the most of Black Friday sales.