Tag: Microsoft Teams

Recordkeeping violations continue to rise, with fines now surpassing $4bn since 2021 due to employees' use of unauthorised communication channels. Regulatory bodies have underscored that merely having off-channel policies is insufficient.

As the regulatory landscape tightens its grip on digital communications, the imperative for exhaustive capture and archival of electronic dialogues grows increasingly critical.

Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.

Theta Lake, Inc., an esteemed leader in Digital Communications Governance (DCG) and a heralded provider of Unified Communication Compliance solutions, has recently expanded its offerings.

Over a million organisations use Microsoft Teams as their go-to unified communications as a service (UCaaS) platform, with 91% of Fortune 100 companies on board.

Myko AI, a pioneering conversational artificial intelligence (AI) startup, has successfully raised $2.7m in seed funding. The investment round was led by Khosla Ventures, with...

As penalties continue to rise for record-keeping failures, a new report from Theta Lake found that almost 98% of financials services leaders it surveyed were...

Custodia, a preeminent provider of regulated digital data services, has announced the launch of its CC1 Messaging service. This pioneering off-channel communications compliance tool is designed to capture and archive conversations from employees' personal devices on prominent platforms such as WhatsApp, MS Teams, and SMS.

In a world that is constantly evolving, AI is proving to to be one of the biggest change-makers. How is it shaping finance? 

The UK's Financial Conduct Authority (FCA) recently released a ten-point checklist for companies in anticipation of the new Consumer Duty regulation set to be enforced on July 31, 2023. This regulation marks a pivotal shift in the regulatory landscape, impacting both new and existing services and products available for sale or renewal.