Tag: natural language processing

Devexa, the AI-powered trading assistant, has introduced a series of upgrades designed to expand its role from messaging tool to a full engagement hub.

For more than two decades, financial institutions have been preoccupied with the challenge of reducing false positives in anti-money laundering (AML) processes. But this...

AI is changing how businesses manage and classify documents, bringing more intelligence, speed and accuracy to a process traditionally reliant on manual effort or...

Financial institutions are under mounting pressure to improve their enhanced due diligence (EDD) programmes, long regarded as one of the most resource-intensive areas of...

WorkFusion, a pioneer in AI-powered solutions for financial crime compliance, has introduced a new AI agent—Edward—designed to overhaul the enhanced due diligence (EDD) process...

Tax compliance is a complex area where one mistake can mean penalties and customer frustration. FinTechs are now using AI and enhanced OCR to make tax document collection seamless, helping meet regulatory requirements without creating friction for customers.

In the evolving world of IT service management (ITSM), one term is gaining traction for its clarity and capability: the ITSM virtual agent. Unlike traditional chatbots, which offer limited and often frustrating interactions, ITSM virtual agents deliver intelligent, scalable, and personalised support using advanced artificial intelligence, according to a report from Symphony AI.

New research from LSEG reveals that financial institutions and designated non-financial businesses and professions (DNFBPs) are increasingly struggling to manage compliance risks due to...

As AI adoption accelerates across compliance and risk management, understanding the difference between genuine AI solutions and traditional software is critical. Shwetha Shantharam, AVP and product head at 4CRisk.ai, offers expert guidance on evaluating vendors to ensure organisations invest in future-ready technology.

Outmarket AI, a newly launched intelligence platform designed to transform the commercial insurance sector, has raised $4.7m in a seed funding round.