Tag: natural language processing

Compliance teams across the financial sector are facing unprecedented pressures as regulations multiply and expectations grow across jurisdictions. For years, compliance frameworks have relied...

Second-generation AI agents are transforming the landscape of financial crime compliance, bringing new levels of collaboration between people and machines. The rapid pace of...

Devexa, the AI-powered trading assistant, has introduced a series of upgrades designed to expand its role from messaging tool to a full engagement hub.

For more than two decades, financial institutions have been preoccupied with the challenge of reducing false positives in anti-money laundering (AML) processes. But this...

AI is changing how businesses manage and classify documents, bringing more intelligence, speed and accuracy to a process traditionally reliant on manual effort or...

Financial institutions are under mounting pressure to improve their enhanced due diligence (EDD) programmes, long regarded as one of the most resource-intensive areas of...

WorkFusion, a pioneer in AI-powered solutions for financial crime compliance, has introduced a new AI agent—Edward—designed to overhaul the enhanced due diligence (EDD) process...

Tax compliance is a complex area where one mistake can mean penalties and customer frustration. FinTechs are now using AI and enhanced OCR to make tax document collection seamless, helping meet regulatory requirements without creating friction for customers.

In the evolving world of IT service management (ITSM), one term is gaining traction for its clarity and capability: the ITSM virtual agent. Unlike traditional chatbots, which offer limited and often frustrating interactions, ITSM virtual agents deliver intelligent, scalable, and personalised support using advanced artificial intelligence, according to a report from Symphony AI.

New research from LSEG reveals that financial institutions and designated non-financial businesses and professions (DNFBPs) are increasingly struggling to manage compliance risks due to...