Tag: Theta Lake

Theta Lake, the market-leader in digital communications governance and archiving (DCGA) solutions, has announced that it is adding over 100 new capabilities to its...

Recordkeeping violations continue to rise, with fines now surpassing $4bn since 2021 due to employees' use of unauthorised communication channels. Regulatory bodies have underscored that merely having off-channel policies is insufficient.

Theta Lake, a leader in DCGA, has unveiled its sixth annual report, revealing significant insights into the adoption of Gen AI  in the financial services sector.

SMEs are often the lifeblood of an economy, and being able to protect against future challenges – whether physical or digital – are always...

Responding to governance events such as audits, investigations, and e-discovery has become increasingly complex with the adoption of unified communications and collaboration (UCC) technologies.

Compliance search and discovery across unified communications platforms present substantial challenges. Those tasked with governance responsibilities, such as audits, investigations, and e-discovery, find themselves grappling with the complexities and sheer volume of modern communications.

On July 31 last year, the long-awaited Consumer Duty legislation came into effect in the UK, following months of preparation and industry attention.

The Artificial Intelligence Act officially came into force on 1 August 2024. The Act, one of the first of its kind, establishes a common regulatory and legal framework for AI within the European Union. How will it impact the financial sector?

In the current digital age, SMS has become a vital communication tool, especially within the financial services sector where the need for timely and secure messaging is paramount. Yet, the regulatory framework that governs SMS communications is both complex and stringent.

Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.