Tag: Theta Lake

On July 31 last year, the long-awaited Consumer Duty legislation came into effect in the UK, following months of preparation and industry attention.

The Artificial Intelligence Act officially came into force on 1 August 2024. The Act, one of the first of its kind, establishes a common regulatory and legal framework for AI within the European Union. How will it impact the financial sector?

In the current digital age, SMS has become a vital communication tool, especially within the financial services sector where the need for timely and secure messaging is paramount. Yet, the regulatory framework that governs SMS communications is both complex and stringent.

Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.

LinkedIn has become an essential tool for professionals, especially within the financial services industry. According to Theta Lake, with its impressive networking capabilities, LinkedIn...

In today’s digital age, reliable communication networks are vital for business operations, especially in the financial sector. Theta Lake, a digital communications governance and archiving...

Verizon has long been a leading carrier in business communication, particularly in the financial services sector. With over 99m postpaid connections, Verizon’s robust network facilitates vital communication channels, especially through SMS, which is critical for transaction alerts, client communications, and internal coordination within financial institutions.

In today's fast-paced digital landscape, financial services organisations face the dual challenge of maintaining regulatory compliance while ensuring efficient communication. The integration of Theta...

As technology continues to evolve over the long-term, one particular trend we can expect to remain is that of the role of voice –...

At a recent RegTech event in NewYork, topics ranged from AI and blockchain to cybersecurity and IoT, but the standout issue was voice compliance,...