Tag: Ushur Platform
Ushur’s omnichannel revolution: A seamless customer experience
The significance of digital communications is growing, making true omnichannel capabilities more critical than ever in providing a unified customer experience. While the goal of omnichannel might sound simple, it involves complex challenges. InsurTech Usher delves into the nuances of omnichannel and its impact on business drivers like loyalty, customer experience improvement, and operational cost reduction.