Tag: Ushur

How Ushur is levelling-up customer experience processes 

It is no secret that the customer experience is one of the biggest modern battlegrounds for business. Despite this, many companies still fail to offer end-to-end streamlined experiences. Ushur was designed to change this.  

Ushur reveals new launch module for enhanced customer experience automation

Ushur, a leading provider of Customer Experience Automation solutions, continues to innovate with its latest major release, which includes the introduction of a key feature aimed at empowering citizen developers.

75% of business leaders are “comfortable” incorporating AI into customer-facing strategies

75% of key decision-makers in the healthcare, insurance, and financial services industries are now "comfortable" incorporating AI and automation into customer-facing strategies or communications, according to research from Customer Experience Automation™ (CXA) pioneer Ushur.

Is it time to move beyond traditional Intelligent Document Processing (IDP)?

The FinTech landscape has witnessed remarkable evolution over the years, with advancements in Artificial Intelligence (AI) driving significant transformation. One noteworthy segment of this evolution is Intelligent Document Processing (IDP), which has recently given way to the emergence of a $5bn-plus market known as Intelligent Document Processing (IDP). Customer Experience Automation (CXA) firm Ushur explores this shift. 

AI’s role in shaping the future of healthcare

The healthcare sector is experiencing a significant transformation, with interactive digital channels at the heart of plans to improve the well-being of patients. With the CDC reporting that over 90% of the $4.1tn US healthcare costs are associated with chronic and mental health issues, there is a clear need for innovative solutions, as customer experience specialists Ushur discuss. 

The key InsurTech trends to look out for in 2024 

2024 marks a pivotal chapter in the dynamic world of InsurTech, where innovation and technology converge to redefine the insurance landscape. From AI-driven risk...

Ushur unveils AI-powered automation solutions for Group Benefits quoting

Ushur has introduced innovative AI-powered solutions aimed at automating and streamlining the intake process for Group Benefits sales quoting and requests for proposal (RFP).

Ushur launches Studio to bring Customer Experience Automation to business users

Ushur, a prominent figure in AI-powered Customer Experience Automation™ (CXA), has introduced Ushur Studio, a next generation no-code and generative AI-enabled environment.

Ushur and Five9 partner in bid to bolster customer experience

Ushur, a leading provider of AI-Powered Customer Experience Automation™ (CXA), is set to integrate its award-winning platform into the Five9 CX Marketplace, as part of a new collaboration.

Ushur achieves ISO 27001 certification for Its AI-powered CXA platform

Ushur, a leader in AI-powered customer experience automation (CXA), has achieved the International Standards Organisation (ISO) 27001 certification.

Download the free AIFinTech100 report


Download the AIFinTech100 report for 2023 with details on each solution

120,000+ FinTech leaders get exclusive industry stories delivered every week