United Trust Bank, the specialist lender, has tapped Manchester-based Nivo Solutions to create a facial recognition ID verification service through a bespoke smartphone app.
The new system is already integrated into United Trust Bank’s services. It was developed to make it easier for mortgage introducers and customers time. It scans the user’s face and compares it with their scanned passport, drivers licence or national ID card.
The service only takes 90 seconds to complete and is available for all United Trust bank’s first charge customers, and selected second charge customers requiring loans over £100,000.
The new app solution means customers no longer have to provide a certified ID, usually provided by a solicitor.
Buster Tolfree, commercial director of mortgages at United Trust Bank, commented: “The introduction of facial recognition ID verification is a significant improvement to our mortgage application process. Brokers and customers are already experiencing the time and money saving benefits of the cutting-edge solution.
“We enjoy working with leading technology providers such as Nivo as we seek to make applying for a UTB mortgage as simple and straightforward as possible for brokers and borrowers. As a forward-thinking lender, we are continually looking for ways to employ technology where there’s a tangible benefit to the customer and the increased efficiency means we can spend more time on the important things such as personal service and individual underwriting.”
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