Claims-management tech firm ACD’s technology is helping third-party administrator Carl Warren & Company manage and streamline the company’s national physical damage appraisal process.
“Carl Warren & Company is focused on infusing innovative technology into the claim workflows to drive positive results,” stated Gordon Pennington, president of Carl Warren & Company. “With ACD we’ll achieve customized solutions for our clients that include virtual estimating apps, machine learning, computer vision, detailed data, reporting and analytics at a level unheard of in the TPA world.”
ACD’s AutoLink solution aims to cut down the time employees waste on phone calls and to empower them by organizing the vehicle repair process. Additionally, ACD provides a data rich reporting suite that allows a client to manage operations with transparency and live, real-time information at their fingertips.
Ernie Bray, CEO of ACD, added, “We’re very excited to partner with Carl Warren & Company as they accelerate their national growth strategy and help them take their technology driven initiatives to the next level. There’s a great synergy between our companies as we’re looking forward to truly revolutionizing the claims process. Working together is a natural fit.”
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